These terms govern your use of Foundry Works services.
Last updated: 28 March 2026
These Terms of Service ("Terms") are a legal agreement between Foundry Works Ltd ("Foundry Works", "we", "us", or "our") and you ("you", "your", or "the Client"). By purchasing or using any Foundry Works service, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use our services.
Foundry Works provides AI agent services including, but not limited to: conversational AI assistants, sales outreach agents, marketing automation, market research, and AI agent team deployments. Specific deliverables are defined in individual Statements of Work or order confirmations.
AI agents are software tools. Outputs from AI agents are generated by machine learning models and may contain errors or inaccuracies. We do not guarantee specific business outcomes from the use of our services.
Payment is required before work begins unless otherwise agreed in writing. Prices are listed in GBP (£) and include VAT where applicable.
Monthly services are invoiced monthly in advance. Annual plans are invoiced annually. Payments are due within 14 days of invoice.
We reserve the right to suspend or terminate services if payment is overdue by more than 14 days. We may charge interest on late payments at 4% above the Bank of England base rate.
Digital deliverables (reports, audits, code) are non-refundable once delivered. Service engagements may be refunded on a pro-rata basis for unused work, at our discretion.
You are responsible for:
Upon full payment, you own the deliverables we produce specifically for you, including AI agent configurations, custom code, and written content. You do not own the underlying AI models, tools, or platforms we use to deliver services.
We retain ownership of pre-existing frameworks, methodologies, and general-purpose agent templates. We reserve the right to use techniques and approaches developed during your project for other clients, without disclosing your confidential information.
You represent that you own or have the right to use any materials you provide to us for incorporation into deliverables.
We treat all client information as confidential. We do not disclose client names, project details, or proprietary information to third parties without consent, except as required by law.
This obligation survives the termination of our engagement for a period of 3 years.
AI agents generate outputs based on training data and probabilistic models. We do not guarantee:
You are responsible for reviewing AI-generated outputs before public distribution, particularly for regulated industries.
Our total liability under these Terms shall not exceed the total fees paid by you in the 12 months preceding the claim.
We shall not be liable for: indirect, consequential, or special damages; loss of revenue, profits, or data; errors in third-party AI models; actions you take based on AI-generated outputs without review.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or statutory rights that cannot be excluded.
Either party may terminate an engagement with 30 days written notice. On termination:
We may terminate or suspend services immediately if you breach these Terms, fail to pay, or use services in a way that exposes us to legal liability.
We shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to AI platform outages, third-party service failures, natural disasters, or acts of terrorism.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these Terms, contact us at [email protected].